Frequently Asked Questions
What types of chemicals do you import and distribute?
We specialize in importing and distributing a wide range of chemicals such as Titanium Dioxide, Carbon Black and additives for variouks industries such as pharmaceuticals, manufacturing, agriculture, and more.
Do you offer bulk purchasing options ?
Yes, we provide bulk purchasing options for businesses of all sizes. Whether you need large or small quantities, we can accommodate your requirements. Contact our sales team at info@iccind.com to discuss your specific needs and get a custom quote.
What is your minimum order quantity (MOQ)?
Our minimum order quantity depends on the product and your location. We strive to be flexible and cater to businesses with varying requirements. Please contact us for more information on specific products.
Can I get technical support or product documentation?
Absolutely! We provide detailed product data sheets (PDS), safety data sheets (SDS), and technical support for all our chemicals. Please reach out to info@iccind.com for technical inquiries or documentation requests.
Do you offer customized chemical solutions?
Yes, we work closely with our clients to offer tailored chemical solutions for specialized applications. Our team of experts can help you identify or formulate products to meet your specific needs. Get in touch with us to learn more about custom solutions.
What industries do you serve?
We cater to multiple industries, including pharmaceuticals, agriculture, food processing, automotive, textiles, construction, and more. If you have a specific industry inquiry, we can provide further information and recommendations based on your needs.
How do I place an order?
You can place an order by contacting our sales department directly via phone at +91-9664599999 or email at info@iccind.com.
We will guide you through the process and provide you with all the necessary information regarding pricing, availability, and shipping.
Do you ship across other state in India?
Yes, we offer interstate shipping for wide range of our products. Our logistics team ensures that your order is delivered safely and efficiently, regardless of your location. Please contact us to inquire about shipping options to your specific state.
What payment methods do you accept?
We accept various payment methods, including NEFT, RTGS, credit cards, and post dated cheques. Specific terms can be discussed with our sales team when placing your order.
What payment methods do you accept?
We accept various payment methods, including NEFT, RTGS, credit cards, and post dated cheques. Specific terms can be discussed with our sales team when placing your order.
Can I track my order?
Yes, once your order has been processed and shipped, we will provide you with tracking information. You can use this to monitor the status of your delivery.
What is your return policy?
We strive for customer satisfaction, but if there is an issue with your order, we have a clear return and replacement policy. Please review our Return Policy page for details, or contact our customer service team for assistance.
How can I become a distributor for your products?
We welcome partnerships with distributors in various regions. If you are interested in becoming a distributor for our chemical products, please reach out to our business development team at ruchit@iccind.com